Quality
It is our goal to plan individual care and to maintain our quality of care
continuously. We are convinced that it is maintained if our patients are well
monitored, physically and mentally well cared for, which leads to
improvement.
Important Components To Secure The Quality Of Our Services:
- one nurse is in charge for the patients to overlook the care and lead the other nursing staff (team leader )
- arranging of criteria for the development of quality
- using instruments for the development of quality
- care visits and quality meetings every four weeks
- we secure and improve continuously our quality of care due to our
quality meetings - individual care plans and docmentations
- individual care standards
- monitoring any improvment process of the patients
- feedback with relatives and patients
- the patient is always in the centre of our attention
- attending courses to update our professional knowledge
- questioning of our staff and patients
- effective cooperation in the team by maintaining respect for eachother
and the exchange of information - advertisment of our offers and competences
- our work and actions are to be the best as possible
- avoiding of negative consequences for society and enviornment
- optimizing quality related costs
- fulfilment of the high standards given by law regarding enviornment and security
- fulfilment of the high standards given by law for medical products
» Our Quality Management System
